Program Description: Job seekers and businesses alike can access a comprehensive range of employment services at no cost, from training opportunities and placement assistance to candidate recruitment, at the America’s Job Centers of California, operated by JVS SoCal.
Job Description and Duties:
The Antelope Valley AJCC Operations Manager oversees operations and drives the results of the LA County program at Antelope Valley American Job Center in an integrated services delivery environment. The AV County Manager ensures service deliverables, and contract specifications; interprets and applies current applicable federal, state and local regulations and requirements, grant program and JVS guidelines, policies and procedures to accomplish successful program delivery and management. Assures program performance is consistent with contract requirements by effective supervision and training of staff, managing program processes, analyzing data and staying current with employment and business service trends. Understands eligibility criteria, WIOA common measures, and works to incorporate pending WIOA program requirements.
As co-chair of the Leadership Team, the AV County Operations Manager works with leaders of partner agencies to ensure appropriate collaboration, leveraging of services, and continuous quality improvement practices. Will also work as part of a team in developing new grants and funding opportunities. May serve as spokesperson and represent JVS and/or AJCC in the community.
In collaboration with Associate Director, plans, develops, establishes and implements grant/program budgets, monitors program delivery and performance against program budgets, objectives and outcomes; reviews and monitors program expenditures to ensure compliance with funding requirements and regulations.
Plans and evaluates the performance of assigned staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation and provides other rewards as appropriate to recognize performance; subject to management concurrence, takes disciplinary action, up to and including termination, to address performance deficiencies.
Will track client data in internal and State databases to drive results across programs.
Qualifications and Position Requirements: Requires strong communication and leadership skills. Timeliness and attention to detail are essential and knowledge of WIOA common measures and requirements are desirable. Must have initiative and at the same time be able to work as part of a team. Proficient in Microsoft office products including Word and Excel. Must be assertive, friendly and willing to work flexible hours to meet objectives and goals.
Physical Requirements/Working Conditions Will work in an office environment, travel to employer and client work sites. May be required to work some evenings and an occasional weekend day. Must be able to operate standard office equipment. Supervisor/manager experience 3 + years. Education/Certification/Licensure BA in Business, Social Work, or related degree. Masters preferred.