AJCC Career Coach – Antelope Valley
Job seekers and businesses alike can access a comprehensive range of employment services at no cost, from training opportunities and placement assistance to candidate recruitment, at the America’s Job Centers of California, operated by JVS SoCal in West L.A. and Antelope Valley, as well as Downtown L.A., site of the first Veterans AJCC at Bob Hope Patriotic Hall. We also partner with nonprofit AYE at the South L.A. AJCC on the campus of Southwest College.
Job Description and Duties:
Welcomes customers and identifies customer needs and expectations to create a positive customer experience. Meets and exceeds performance and outcome goals as set by the county funding agency and abide to contract requirements including enrollments and placements. Provides substantial service on monthly basis to enrolled participants. Creates and closes job opportunities for qualified participants relative to their educational training and/or previous work experience; follow-up required. Creates and maintains Individual Training Accounts (ITA), On-the-Job-Training (OJT) employment opportunities, and apprenticeship opportunities, for our qualified participants relative to their educational training and/or previous work experience; follow up required. Develops and facilitates Individual Employment Plans (IEP) for participants receiving individualize career services. Facilitates supportive services with proper documentation; records activities in CalJOBSSM according to service provided. Maintains updated case notes on each participant and updates placement records in database. Effectively identifies participant’s employment needs through good judgment and interview techniques. Maintains timely documentation and reports according to county funded program guidelines. Responsible for timely submission and accuracy of data, case notes and reports. Is knowledgeable about the range of services in the community and develops and maintains relationships with partners to deliver a comprehensive array of services to customers. Follows labor market trends to identify industries or occupations with growth in openings and employment potential. Provides referrals to community partner/agencies/resources as necessary. Administers and interprets a variety of assessment tools. Assists individuals to identify goals, as well as prepare for, search for, and retain employment. Develops individual employment and training plans that address employer needs and job-seeker capabilities. Will make group presentations and may deliver workshops in the areas of resume preparation, interviewing techniques, and job searching strategies. Will be trained on job retention strategies and may be selected for specialization. Must be available to work flexible hours including evenings and some weekends. Will complete other tasks as required to fulfill the requirements of contracts. Attends training and/or meetings when scheduled.
Qualifications and Position Requirements:
Demonstrated experience communicating effectively with stakeholders in written and oral form, including electronic media, using positive interpersonal skills.
Prior experience with dislocated worker and high-risk populations is essential.
Skill in facilitating groups, writing resumes and working with diverse population is essential. Fluent in Microsoft Office software and other relevant software.
Case management experience is essential.
Requires a minimum of 2 years’ experience in Workforce Development or career counseling. Knowledge of CalJOBSSM system.
Must be detailed oriented and have the ability to write clear, concise, professional case notes. Must be able to read and write effectively to follow and understand procedures and communicate necessary information (excellent organizational skills).
Must be flexible, reliable, dependable and able to work in TEAM environment.
Ability to use good judgment, interview techniques and interpersonal skills.
Physical Requirements/Working Conditions:
Office or classroom setting work environment. Must be able make presentations and work on a computer for extended periods of time. Requires traveling to various work sites.
Preferred BA or BS degree in Career Counseling, Communications, or other related field. Experience in a AJCC. Bilingual in Spanish or other community based language is preferred.
Please send your resume to HR@jvs-socal.org. Put on subject line: Career Coach – AV.