JOB SUMMARY:

The Antelope Valley AJCC Program Manager oversees program staff and drives the results of the LA County Adult, Dislocated Worker, and Youth programs at Antelope Valley American’s Job Center of California in an integrated services delivery environment.

Essential Duties & Responsibilities:

The AV AJCC Program Manager ensures service deliverables and contract specifications; interprets and applies current applicable federal, state and local regulations and requirements, JVS guidelines, policies and procedures to accomplish successful program delivery and management. Assures program performance is consistent with contract requirements by effective supervision and training of staff, managing program processes, analyzing data, file review and staying current with employment and business service trends.  Ensuring goals are met in areas including customer satisfaction, safety, quality and team member performance.   Understands eligibility criteria, WIOA common measures, and works to incorporate pending WIOA program requirements.  Will track client data in internal and State databases to drive results across programs.  Responsible for interpreting county directives, launching new County of LA programs, new initiatives, and developing an implementation strategy; including working on strategies with the marketing team.  Must have ability to assess program strengths and identify areas for improvement.  Implementing and managing changes and interventions to ensure project goals are achieved.  Producing accurate and timely reporting of program status throughout its life cycle.

As part of the Leadership Team, the AV AJCC Program Manager works with leaders of partner agencies to ensure appropriate collaboration, leveraging of services, co-enrollments, and continuous quality improvement practices.  Will also work as part of a team in developing new grants and funding opportunities. May serve as spokesperson and represent JVS and/or AJCC in the community, as needed.

In collaboration with Associate Director, plans, develops, establishes and implements grant/program budgets, monitors program delivery and performance against program budgets, objectives and outcomes; reviews and monitors program expenditures to ensure compliance with funding requirements and regulations.  Supports the daily operations of the Lancaster AJCC; including addressing customer concerns, EEO/Disability grievances, resource center management and customer flow.

Plans and evaluates the performance of assigned staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation and provides other rewards as appropriate to recognize performance; experience managing a team with diverse array of talents and responsibilities; subject to management concurrence, takes disciplinary action, up to and including termination, to address performance deficiencies.

Education/Experience:

  • BA in Business, Social Work, or related degree. Masters preferred.
  • One and a half years of relevant experience may be substituted for each year of required education. For example: If a position requires a Bachelor’s degree and you have no college credits, you may substitute 6 years of relevant experience for the Bachelor’s degree. One and a half years of relevant experience may be substituted for a graduate degree. For example: If a position requires a Master’s degree and you have neither a Bachelor’s degree or Master’s degree, you may substitute and additional one and a half years of relevant experience for the required education.

Qualifications and Position Requirements:

  • Requires strong communication and leadership skills.
  • Timeliness and attention to detail are essential
  • Knowledge of WIOA common measures and requirements are desirable.
  • Must take initiative and at the same time be able to work as part of a team.
  • Proficient in Microsoft office products including Word and Excel.
  • Must be assertive, friendly and willing to work flexible hours to meet objectives and goals.
  • Supervisor/manager experience 3 + years.

Physical Requirements/Working Conditions:

Will work in an office environment, travel to employer and client work sites. May be required to work some evenings and an occasional weekend day. Must be able to operate standard office equipment.

JVS SoCal is an Equal Opportunity and Affirmative Action Employer.

Email resume and cover letter to . Subject line: AJCC Program Manager – Antelope Valley

About JVS SoCal:

Founded in 1931, JVS-SoCal is a nonprofit, non-sectarian social service agency, providing job training, career services, mentoring and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve dignity and economic independence through sustainable employment. JVS SoCal currently serves 40,000 to 50,000 clients annually at over 20 locations throughout Southern California, including Los Angeles, Riverside, San Bernardino, and Orange Counties.