AJCC Re-Entry Navigator

Program Description:
Job seekers and businesses alike can access a comprehensive range of employment services at no cost, from training opportunities and placement assistance to candidate recruitment, at the America’s Job Centers of California, operated by JVS SoCal in West L.A. and Antelope Valley, as well as Downtown L.A., site of the first Veterans AJCC at Bob Hope Patriotic Hall. We also partner with nonprofit AYE at the South L.A. AJCC on the campus of Southwest College.

Job Description and Duties:
Career Planners/Case Managers will provide support and career guidance services, including diagnostic testing and other comprehensive assessments, information on occupations with clear career paths in high-growth industry sectors, development of an individual employment plan, information on eligible training providers and specialized training,

The Re-Entry Navigator will provide the ex-offender population navigation services into the Comprehensive AJCC and AJCC system from the justice system, including re-entry employment assistance tailored specifically to this population. Re-entry Navigator will provide ex-offenders career planning, job training, job development, placement in employment, on-the-job peer and coaching support, and follow-up services. The Re-Entry Navigator serves all WIOA-eligible ex-offenders but priority for service delivery is placed on the following: youth returning from Division of Juvenile Justice (DJJ) institutions to the county on probation supervision that are aged 18 years or older; female offenders linked through the Century Regional Detention Facility (CRDF); and male offenders linked through the Pitchess Jail Based Affiliate.

Welcomes customers and identifies customer needs and expectations to create a positive customer experience. Meet and exceed performance and outcome goals as set by the county funding agency and abide to contract requirements. Provide substantial service on monthly basis to enrolled participants. Create and close job opportunities for qualified participants relative to their educational training and/or previous work experience; follow-up required. Developed and facilitate Individual Employment Plans (IEP) for participants receiving individualize career services. Facilitate supportive services with proper documentation; record activities in CalJOBSSM according to service provided. Maintain updated case notes on each participant and update placement records in database. Provide data reporting of participant activity as needed. Effectively identify participant’s employment needs through good judgment and interview techniques. Maintains timely documentation and reports according to county funded program guidelines. Responsible for timely submission and accuracy of data, case notes and reports. Is knowledgeable about the range of services in the community and develops and maintains relationships with partners to deliver a comprehensive array of services to customers. Provides referrals to community partner/agencies/resources as necessary. Administers and interprets a variety of assessment tools. Will make group presentations and may deliver workshops in the areas of resume preparation, interviewing techniques, and job searching strategies. Must be available to work flexible hours including evenings and some weekends. Will complete other tasks as required to fulfill the requirements of contracts. Attend training and/or meetings when scheduled.

Qualifications and Position Requirements:
Demonstrated experience communicating effectively with stakeholders in written and oral form, including electronic media, using positive interpersonal skills. Prior experience with dislocated worker and high-risk populations is essential. Skill in facilitating groups, writing resumes and working with diverse population is essential. Have fluency in Microsoft Office software and other relevant software. Case management experience is essential. Requires a minimum of 2 years’ experience in Workforce Development or career counseling. Knowledge of CalJOBSSM system. Must be detail oriented and have the ability to write clear, concise, professional case notes. Must be able to read and write effectively to follow and understand procedures and communicate necessary information (excellent organizational skills). Must be flexible, reliable, dependable and able to work in TEAM environment. Ability to use good judgment, interview techniques and interpersonal skill.

Physical Requirements/Working Conditions:
Office or classroom setting work environment. Must be able make presentations and work on a computer for extended periods of time. Requires traveling to various work sites.

Preferred BA or 3 or more years of related experience. Bilingual in Spanish or other community based language is preferred.

Please send your resume to Put on subject line: AJCC Re-Entry Navigator – Palmdale.