JOB SUMMARY / DUTIES

  • Welcomes customers and identifies customer needs and expectations to create a positive customer experience.
  • Meet and exceed performance and outcome goals as set by the county funding agency and abide to contract requirements.
  • Provide substantial service on monthly basis to enrolled participants.
  • Create and close job opportunities for qualified participants relative to their educational training and/or previous work experience; follow-up required.
  • Create and maintain Individual Training Accounts (ITA), On-the-Job-Training (OJT) employment opportunities, and apprenticeship opportunities, for our qualified participants relative to their educational training and/or previous work experience; follow up required.
  • Develop and facilitate Individual Employment Plans (IEP) for participants receiving individualize career services.
  • Facilitate supportive services with proper documentation; record activities in CalJOBSSM according to service provided.
  • Maintain updated case notes on each participant and update placement records in database.
  • Provide data reporting of participant activity as needed.
  • Effectively identify participant’s employment needs through good judgment and interview techniques.
  • Maintain timely documentation and reports according to county funded program guidelines.
  • Responsible for timely submission and accuracy of data, case notes and reports.  Is knowledgeable about the range of services in the community and develops and maintains relationships with partners to deliver a comprehensive array of services to customers.
  • Follow labor market trends to identify industries or occupations with growth in openings and employment potential.
  • Provide referrals to community partner/agencies/resources as necessary.
  • Administer and interprets a variety of assessment tools.
  • Assist individuals to identify goals, as well as prepare for, search for, and retain employment.
  • Develop individual employment and training plans that address employer needs and job-seeker capabilities.
  • Will make group presentations and may deliver workshops in the areas of resume preparation, interviewing techniques, and job searching strategies.
  • Will be trained on job retention strategies and may be selected for specialization.
  • Must be available to work flexible hours including evenings and some Saturdays.
  • Will complete other tasks as required to fulfill the requirements of contracts.
  • Attend training and/or meetings when scheduled

Qualifications and Position Requirements:

  • Demonstrated experience communicating effectively with stakeholders in written and oral form, including electronic media, using positive interpersonal skills.
  • Prior experience with dislocated worker and high risk populations is essential.
  • Skill in facilitating groups, writing resumes and working with diverse population is essential.
  • Have fluency in Microsoft Office software and other relevant software.
  • Case management experience is essential.
  • Requires a minimum of 2 years experience in Workforce Development or career counseling.
  • Knowledge of CalJOBSSM system.
  • Must be detail oriented and have the ability to write clear, concise, professional case notes.
  • Must be able to read and write effectively to follow and understand procedures and communicate necessary information (excellent organizational skills).
  • Must be flexible, reliable, dependable and able to work in TEAM environment.
  • Ability to use good judgment, interview techniques and interpersonal skills.

Education and Qualifications:

  • Preferred BA or BS degree in Career Counseling, Communications, or other related field.
  • Experience in a WorkSource Center.
  • Bilingual in Spanish or other community based language is preferred.

Physical Requirements/Working Conditions 

  • Office or classroom setting work environment.
  • Must be able make presentations and work on a computer for extended periods of time.
  • Requires traveling to various work sites.

Please send your resume and cover letter to . Subject line: Career Coach – Antelope Valley

JVS SoCal is an Equal Opportunity and Affirmative Action Employer.

About JVS SoCal:

Founded in 1931, JVS SoCal is a nonprofit, non-sectarian social service agency, providing job training, career services, mentoring and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve dignity and economic independence through sustainable employment. JVS SoCal currently serves 40,000 to 50,000 clients annually at over 20 locations throughout Southern California, including Los Angeles, Riverside, San Bernardino, and Orange Counties.