JVS has a GAIN Services Worker (GSW) position open. This is an integral part in the GAIN Program. A GSW provides comprehensive case management to GAIN participants to ultimately help participants achieve financial independence and secure full-time employment. The role of the GSW is to lead the participant thought he GAIN process explaining how participating in Welfare-to-Work activities and finding employment will lead to increasingly higher levels-of self-sufficiency, and the benefits and advantages of working. GSW’s communicate with participants in person, by phone, and by mail. They have knowledge to review employment goals and to identify and assist participants in resolving barriers to participation in job search and employment; promote higher level of active engagement and inspire participants to believe that they can be successful and have the life they want. GSW’s will schedule appointments, document communication and activities regarding job searches and their results.

Job Responsibilities:

Provides participants with a clear understanding of the program and their respective role. Motivates, provides encouragement, and supports participants in successfully completing each step/component of the program. Serves as the primary linkage between the client, the program regulation services, and as the continuous source of motivational efforts to keep the participants moving toward the employment goal. Communicates with eligibility technicians for exchange of relevant case information. Refers participants to the appropriate program component based on appraisals, test results, and program policies, and advises participants of program choices.

Authorizes appropriate level of supportive services per GAIN policy after securing required documentation. Monitors progress of participants through the program. Conducts “good cause” determination. Enters data into LRS. Complies with GAIN policy and contract requirements. Maintains accurate and timely case records for participants, both hard copy and on the system monthly. As assigned/required provides exemption, rural outreach (home visits), participation outreach, and liaison duties. Completes and submits reports timely and accurately. Participates in internal and external audits including, but not limited to E2-Lite, Expanded Sample and PICO audits.

Qualifications and Position Requirements:

  • The ability to successfully perform in a fast-paced, deadline-oriented work environment.
  • Exceptional Time Management Skills.
  • Must be accurate, detailed oriented and possess good follow-through skills.
  • Must have good business writing and communication skills.
  • The ability to work as a team member and independently.
  • Performs other duties as may be assigned by management.
  • Familiar with MS Office (Word, Excel, PowerPoint, and Outlook)
  • Type 40 wpm


Bachelor’s degree from an accredited college or university, or associates degree with two years Case Management in social service environment, or junior level education and two years directly related experience.

Physical Requirements/Working Conditions   

Sitting, ability to operate standard office equipment.  Will work in an office environment and maybe required to perform home visits.

Please send your resume to
JVS SoCal is an Equal Opportunity Employer.