Job seekers and businesses alike can access a comprehensive range of employment services at no cost, from training opportunities and placement assistance to candidate recruitment, at the America’s Job Centers of California, operated by JVS SoCal. INVEST is an innovative program to alleviate barriers to those who are on probation in California.
Job Description and Duties:
A Career Coach works with our partner, the Department of Probation to assist those on probation in gaining meaningful employment. The INVEST Career Coach provides support and career guidance services to these individuals. This assistance includes diagnostic testing and other comprehensive assessments. They also provide the client with information on occupations that have clear career paths in high-growth industry sectors and provide employer introductions. Additionally, they develop an individual employment plan (identifying short and long-term career goals), provide information on eligible training providers and specialized training, assist with job development including cold calls, and may assist with job retention over a 12 month period.
This Coach must meet and exceed performance and outcome goals as set by the County funding agency and must abide by contract requirements. They will be providing substantial service on a monthly basis to enrolled INVEST participants. They will create and close job opportunities for qualified participants relative to their educational training and/or previous work experience; follow-up required.
The INVEST Career Coach will help enrolled clients obtain jobs by enrolling and maintaining Individual Training Accounts (ITA), On-the-Job-Training (OJT) employment opportunities, and apprenticeship opportunities, for clients. Follow up is required to insure success of these initiatives.
This position requires the Coach to record activities in CalJOBSSM according to service provided and maintain updated case notes on each participant as well as placement records in the database. The Coach must maintain timely documentation and reports according to county funded program guidelines. Responsible for timely submission and accuracy of data, case notes and reports.
Paperwork is required!
The Coach will effectively identify participant’s employment needs through good judgment and interview techniques and is knowledgeable about the range of services in the community and develops relationships with other service providers to deliver a comprehensive array of services to clients.
The INVEST Career Coach will keep abreast of federal laws, new state legislation, propositions, and county initiatives that advocate for these individuals. Other duties assigned as needed for the efficient operation of the Center/Program. Must meet weekly, monthly, quarterly and yearly program goals as set by Program Supervisor. Must attend any state, county, local, or company training or meetings.
The coach follows labor market trends to identify industries or occupations with growth in openings and employment potential. Will make group presentations and may deliver workshops in the areas of resume preparation, interviewing techniques, and job searching strategies. Will be trained on job retention strategies and may be selected for specialization. Must be available to work flexible hours including evenings and some weekends. Will complete other tasks as required to fulfill the requirements of contracts. Attend training and/or meetings when scheduled.
Qualifications and Position Requirements:
Demonstrated experience communicating effectively with stakeholders in written and oral form, including electronic media, using positive interpersonal skills.
Prior experience with re-entry and/or high-risk populations is essential. Skill in facilitating groups, writing resumes and working with diverse population is essential. Have fluency in Microsoft Office software and other relevant software.
Case management experience is essential. Requires a minimum of 2 years of experience in Workforce Development or career counseling. Knowledge of CalJOBSSM system. Must be detail oriented and have the ability to write clear, concise, professional case notes. Must be able to read and write effectively to follow and understand procedures and communicate necessary information (excellent organizational skills). Must be flexible, reliable, dependable and able to work in a TEAM environment. Ability to use good judgment, interview techniques and interpersonal skills.
Physical Requirements/Working Conditions
Will work in an office environment, travel to employer and client work sites. May be required to work some evenings and an occasional weekend day. Must be able to operate standard office equipment. Requires traveling to various business and other work sites.
BA preferred or 3 or more years of related experience.
Bilingual in Spanish or other community-based language.