EMPLOYMENT STATUS: Non-exempt, Full-time
PROVIDES SUPERVISION TO: NONE
REPORTS TO: Operations Manager or GSS Supervisor
UNION POSITION: YES
The goal of the LA GAIN Management project is to increase Work Participation Rate (WPR) by placing participants in unsubsidized full-time employment at a living wage that results in self-sufficiency. Active participation by Job Developers in order to optimize regional outcomes and goals set by the project and management are required. The Job Developer will have to manage a number of projects at one time and will be frequently interrupted to meet the needs/requirements of the program.
Job Developers are required to travel often throughout the community and county to meet with potential employers, attend trainings and other assignments in order to be successful. Therefore, travel is required and must have a reliable form of transportation for this position. The role and expectations for Job Developers are as follows:
Job Development Essential Duties
• Identify and expand public and private employer resources in the Los Angeles County area by targeting outreach to a minimum of three new employers per month. The minimum number of targeted outreach could be higher based on project and management requirements.
• Meet with employers and offer resumes for job ready participants (with permission of participant)
• Educate employers of tax credit opportunities for hiring TANF participants
• Outreach to prospective/existing employers by traveling throughout the community and with some cold calls and emails. Traveling and meeting the employers in-person are essential.
• Establish and distribute to participants and workers a listing of websites for employment opportunities in the public and private sector
• Ensure participants and workers are informed of available resources for participants to access internet to apply for employment opportunities
• Provide and/or assist participants with practice tests for employment applications
• Speak at All Staff Meetings to engage workers in efforts to increase employment for participants
• Coordinate job fairs and employer recruitments
• Develop positive relationships with Worksource, staffing and community agencies
• Attend DPSS job development meetings and workshops, as scheduled
• Attend quarterly GRET meetings and other meetings set internally and by DPSS
• Propose to project management new and innovative strategies for improving employment opportunities for participants and implement upon project management approval
• Participate on conference calls with Supervisor of Outreach and management, as scheduled
Communicate at minimum weekly with Operations Managers/GSS Supervisor and Supervisor of Outreach to minimize or remove barriers to participant employment opportunities
• Respond timely and accurately to Gain Program Division (GPD) inquiries
Liaison Between Participants and Assigned Case Managers
• Meet with case carrying case managers to identify job ready participants
• Meet individually with participants to provide job search.
• Assist participants with developing resumes and completing practice employment applications
• Assist participants with enrollment into WorkSource and CalJOBs
• Maintain updated job board with current job leads and distribute/post for workers and their participants
• Plan and conduct employment preparation workshops
• Provides job leads for E2lite cases with in house job search activity
• Validate In House Job Search activity logs GN 6367 for E2lite cases
• Ensure the LRS/CalSAWS Job Development Activities and Journal pages are updated to record all interactions between the BSS and the participant.
• Pre-Screen participants for TSE program and coordinate referrals
• Conduct Expungement workshops monthly to assist participants with criminal background barriers
• Attend scheduled E2lite meetings to offer and assist with activities to accomplish 50% engagement of selected participants for each office
TSE Liaison Duties
Job Developers are TSE Liaisons and points of contact for TSE referrals, which are allocated monthly. Expectations are as follows:
• Coordinate TSE referrals with Work Source agencies and meet or exceed established targets
• Solicit TSE referrals from GAIN Service workers
• Pre-Screen TSE referrals using TSE checklist, (attachment-GN6142)
• Contacts Worksource Centers to coordinate intake appointments
• Open PWE and OJT components on LRS/CalSAWS and submits TSE referral documents to WorkSource
• Keeps original copies of TSE checklist contact and consent forms and mail every Friday to Supervisor of Outreach for forwarding to DPSS; retain copies for files
• Submit TSE placement documents to case carrying GAIN Service workers
• Follow up with Worksource center agencies on progress of TSE referrals and communicate issues with case carrying GAIN Service worker and Supervisor of Outreach
• Conduct pre-screening for TSE Customer Service Assistant (CSA) positions
• Document LRS/CalSAWS with results of Random Assignment
• Forward TSE checklist to case carrying GAIN Service worker
QUALIFICATIONS AND POSITION REQUIREMENTS:
• At least one year of case management or job development experience with a bachelor degree
• The ability to successfully perform in a fast-paced, deadline-oriented work environment.
• Required to travel throughout county and community to establish relationships, job fairs and mandatory trainings.
• Exceptional Time Management Skills.
• Must be accurate, detailed oriented and possess good follow-through skills.
• Must have good business writing and communication skills.
• The ability to work as a team member and independently.
• Execute many complex tasks simultaneously.
• Must have excellent customer skills, patience and tolerance in serving others.
• Worked in a diverse environment.
• Position will be required to assist Chatsworth and Santa Clarita offices.
• Experience working with the underserved and underrepresented communities.
• Familiar with MS Office (Word, Excel, PowerPoint, and Outlook) and other databases.
• Must have valid driver license and car insurance with reliable form of transportation.
• Performs other duties as assigned by management.
• Must pass criminal and background screenings prior to hire, during employment and promotions.
Bachelor degree in related field from an accredited college or university with one year experience OR an AA degree with two years of case management and/or employment counseling. In lieu of degree, must have at least four years of job development and placement/or career counseling experience and enroll in a bachelor or AA degree program in a related field and maintain at least 3 units per semester (4 units per quarter) at an accredited college or university. Enrollment must be done within a year of hire or promotion. Annual proof of enrollment is required to continue employment.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop and kneel.
Specific vision abilities required by this job include vision requirements due to computer work and driving to various locations and Agency mandated trainings.
Light to moderate lifting is required. Occasionally lifting and carrying objects weighing up to 30 pounds.
Ability to uphold the stress of traveling.
Considerable walking may be involved.
Bending, stooping or squatting may be involved.
Regular, predictable attendance is required including driven hours as business demands dictate.
Requires travel on a regular basis for success on the project.