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Summary Description of Position/Job Duties/Expected Outcomes:

 The Program Manager plans, develops, implements, and manages workforce programs in support of Veteran initiative programs and service deliverables, and contract specifications; interprets and applies current applicable federal, state and local regulations and requirements, grant program and JVS guidelines, policies and procedures to accomplish successful program delivery and management. Assures program performance is consistent with contract requirements by effective supervision of JVS and partner staff, managing program processes, analyzing data and staying current with employment and veteran service trends. Understands eligibility criteria, WIA common measures, and program outcomes. Program Manager is responsible for co-enrolling all Vet First Participant with WIOA program or VEAP. Must be familiar with WIOA policy and procedures in order to identify opportunities to enhance, leverage and support exiting veteran programs.

The Program Manager serves as the Initiative’s spokesperson and will represent Veterans First in the community and through all forms of media. Develops working relationships with other agencies that provide services to veterans and ensures appropriate collaboration and leveraging of services. Will also work as part of a team in developing new grants and funding opportunities.

Plans, develops, establishes and implements grant/program budgets, monitors program delivery and performance against program budgets, objectives and outcomes; reviews and monitors program expenditures to ensure compliance with funding requirements and regulations

Plans and evaluates the performance of assigned staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation and provides other rewards as appropriate to recognize performance; subject to management concurrence, takes disciplinary action, up and including termination, to address performance deficiencies. May coach veterans on appropriate civilian and business work place culture. May facilitate job readiness workshops and will track client data in internal and State databases through data entry and comprehensive case notes.

Qualifications and Position Requirements:

Requires a high level of communication and leadership skills. Timeliness and attention to detail are essential and knowledge of WIA common measures and requirements are required. Must have initiative and at the same time be able to work as part of a team. Proficient in Microsoft office products including Word and Excel. Must be assertive, friendly and willing to work flexible hours to meet objectives and goals.

Physical Requirements: Will work in an office environment, with travel to various work sites. This is an exempt position and may require evening and weekend work. Must be able to operate standard office equipment.

Education/Certification/Licensure

Preferred BA in Business, Social Service, or related degree.

Background and experience in DOL funded projects and/or Career Counseling. Prior experience working in veterans programs Veterans are strongly encouraged to apply.

EOE, good benefits. Veterans are encouraged to apply. Please send cover letter and your resume to Put on subject line: Vets First Manager