Rapid Response Coordinator

Department: Business Services
Location: Culver City
Specialty: N/A
Supervised By: Business Services Manager
Supervises: N/A
FLSA Status: Non-Exempt
Salary: $23.00 / hour
Union: N/A


Rapid Response Coordinator introduces lay-off support services to individuals being laid-off from last/current employer as well as introduces programs and services provided at Job Centers of California, EDD offices, Departments of Labor and other services entities. Locates businesses laying off and/or furloughing staff due to plant/department closures, permanent layoffs throughout Los Angeles County. Arranges and conducts orientations; assists a diverse pool of program participants with their career planning and career decision-making process, including intensive career counseling, assessment, and job search assistance and retention services.


  • High School Diploma or General Education Degree (GED) required
  • BA or BS degree in Career Counseling, communications, or related experience
  • Proven track record in business-to-business sales in a performance driven occupation
  • Requires excellent communication skills both verbal and written
  • Requires the ability to understand labor market information and employer requirements
  • Must be very comfortable and have the ability to cold call, network and open new business
  • Public speaking and presentations are mandated
  • Must be highly organized, detail orientated and work within time restraints and deadlines.
  • Work flexible hours, early morning, evenings and weekends may be required
  • At least two years of experience in Workforce Development or career counseling or transferable skills
  • Bilingual fluency (e.g., English/ASL, English/Spanish, etc.) and ability understand another culture as required by the program or local community highly desired


  • Participates in job and/or information expos, refers participants to Job Centers for placement services, provides access to CalJobs, provides information on resources for emergency assistance, delivers rapid response informational materials.
  • Identifies businesses having lay-offs due to department, plant, and/or business closures throughout LA County.
  • Provides TAA orientations, coordinates orientation meetings with employees, provides training orientation on industry specific opportunities, provides information about all services available via the One Stops, assess for layoff aversion potential and conducts planning meetings with the employer.
  • Participates as part of the Rapid Response Team to provide layoff and layoff aversion services to businesses having difficulty retaining staff due to economic conditions.
  • Must be able to analyze business climate of industry sectors and utilize current business data to conduct research, make cold calls and business outreach calls.
  • Will illicit responses from businesses to utilize our rapid response services for non-warn layoffs.
  • Prepares tracking reports and submits documentation for monthly reports.
  • Must work as part of a team responsible for our centers Performance Excellence.


While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height.  Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus.  Must be able to visually inspect work.  Manual dexterity to operate computer and other office equipment required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.

EOE. Good benefits.

Please submit a cover letter and resume to . Subject line: Center Intake Specialist

JVS SoCal is an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, genetic information or any other protected status.

About JVS SoCal:
Founded in 1931, JVS-SoCal is a nonprofit, non-sectarian social service agency, providing job training, career services, mentoring and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve dignity and economic independence through sustainable employment. JVS SoCal currently serves 40,000 to 50,000 clients annually at over 20 locations throughout Southern California, including Los Angeles, Riverside, San Bernardino, and Orange Counties.