JOB SUMMARY:

Program Description: REAS assists refugees to adjust and adapt to the American Workplace, learn  English, and ultimately achieve self-sufficiency. This program is designed to provide employment and  training services for eligible refugees residing in Los Angeles County less than five (5) years.

The REAS Case Manager independently manages their caseload, provides clients with a clear  understanding of the program and respective role, refers clients to appropriate program components  based on appraisals, test results, and program policies and advises clients of program choices.  Coordinates actions in accordance with DPSS, CalWORKs, and GAIN procedures.

Essential Duties & Responsibilities:

Motivates and provides encouragement to clients to move toward employment and self-sufficiency in effectively  conveying the benefits of working. Role models professional business attire for clients when performing  daily activities. Performs various tasks to include office and telephone interview, data entry, scheduling appointments, and other case related activities. Reviews employment goals with clients and makes  individual job matches. Ensures that all clients have a basic resume and have practiced interviewing  techniques to begin job search activities. Registers and monitors attendance and activities of all clients  on caseload. Assists clients in locating job openings by utilizing available tools, such as personal  computers, fax machines, copiers, employment bulletins, videotapes, and community resources.  Monitors and reviews the manner in which the job search is being conducted by each client and offers  encouragement and suggestions for improving their job search activities. Assists clients in resolving  scheduling problems and in planning their welfare to work activities. Meets all standards established for  this position as outlined in the performance criteria. Performs other duties as may be assigned by  management. Provides services in a culturally sensitive manner. Properly documents all activities in  LRS/CalSAWS system, prepares monthly reports, interacts with the DPSS when appropriate.

Position Requirements:

Excellent time management skills to perform in fast-paced environment. Strong written and  communication skills. Must be accurate, detail oriented, and possess good follow-through skills. Ability  to communicate in a sensitive and professional manner with a diverse group of clients. Knowledge of  community resources. Ability to travel to other locations. Experience working with the business  community; excellent organizational skills, ability to successfully execute many complex tasks  simultaneously; ability to work as a team member as well as independently. Must pass criminal and  background check prior to hire. Bilingual capabilities: (Farsi, Russian, Armenian, Arabic, Spanish).

Education/Experience:

  • Bachelor’s degree from an accredited college or university
  • or AA Degree and two years of case management experience
  • or AA degree and two years of employment counseling experience
  • or two  years of employment counseling experience in a GAIN environment.

Preferred:

  • Bilingual Farsi, Russian, Armenian, Spanish, Arabic.
  • Experience working with REAS, GAIN, or  CalWorks participants.

Physical Requirements/Working Conditions: 

Must be able to operate standard office equipment and travel between office locations, as needed.

JVS SoCal is an Equal Opportunity and Affirmative Action Employer.

Email resume and cover letter to . Subject line: REAS Case Manager – S El Monte

About JVS SoCal:

Founded in 1931, JVS-SoCal is a nonprofit, non-sectarian social service agency, providing job training, career services, mentoring and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve dignity and economic independence through sustainable employment. JVS SoCal currently serves 40,000 to 50,000 clients annually at over 20 locations throughout Southern California, including Los Angeles, Riverside, San Bernardino, and Orange Counties.