Job seekers and businesses alike can access a comprehensive range of employment services at no cost, from training opportunities and placement assistance to candidate recruitment, at the America’s Job Centers of California, operated by JVS SoCal.
Job Description and Duties:
SCSEP is a job creation program to serve low-income persons age fifty-five (55) years and older who have poor employment prospects (Participants) by: providing hands-on job training through part-time, subsidized work at community service agencies (Employers/Work Sites); assisting with transitioning to unsubsidized employment; and providing supportive services to assist with obtaining and maintaining employment. JVS SoCal operates the SCSEP Countywide, but through an AJCC located in the Antelope Valley.
SCSEP Case Manager/Job Developer will provide support and career guidance services to SCSEP Participants, including diagnostic testing and other assessments, information on desired occupations, and to the extent applicable to the Participant, occupations that have clear career paths in high growth sectors, development of an individual employment plan, information on eligible training providers and specialized training, Comprehensive AJCC partners system navigation skills, and job development activities. Case Manager/Job Developer shall also deliver personal enrichment training/job club activities. The SCSEP Case Manager/Job Developer shall coordinate with other Comprehensive AJCC staff to ensure SCSEP Participants are provided the full array of Comprehensive AJCC Services and Activities, appropriate.
Welcomes customers and identifies customer needs and expectations to create a positive customer experience. Meet and exceed performance and outcome goals as set by the county funding agency and abide to contract requirements. Provide substantial service on monthly basis to enrolled participants. Create and close job opportunities for qualified participants relative to their educational training and/or previous work experience; follow-up required. Developed and facilitate Individual Employment Plans (IEP) for participants receiving individualize career services. Facilitate supportive services with proper documentation; record activities in SPARQ/GPMS/ CalJOBSSM according to service provided. Maintain updated case notes on each participant and update placement records in database. Provide data reporting of participant activity as needed. Effectively identify participant’s employment needs through good judgment and interview techniques. Maintains timely documentation and reports according to county funded program guidelines. Responsible for timely submission and accuracy of data, case notes and reports. Is knowledgeable about the range of services in the community and develops and maintains relationships with partners to deliver a comprehensive array of services to customers. Follows labor market trends to identify industries or occupations with growth in openings and employment potential. Provides referrals to community partner/agencies/resources as necessary. Administers and interprets a variety of assessment tools. Assists individuals to identify goals, as well as prepare for, search for, and retain employment. Develops individual employment and training plans that address employer needs and job-seeker capabilities. Will make group presentations and may deliver workshops in the areas of resume preparation, interviewing techniques, and job searching strategies. Will be trained on job retention strategies and may be selected for specialization. Process timesheets and maintain data entry on participant wages on a bi-weekly basis. Initiate new host worksite agreements that will lead into unsubsidized employment for participants. Partner with LA County system-wide AJCC to ensure co-enrollment into WIOA and other Title I programs. Collaborate with the Business Services Team and other mandated partners to identify new employer relations. Coordinate job development activities, such as outreaching to employers, generating job leads, and follow-up with employers. Must be available to work flexible hours including evenings and some weekends. Will complete other tasks as required to fulfill the requirements of contracts. Attend training and/or meetings when scheduled.
Qualifications and Position Requirements:
Demonstrated experience communicating effectively with stakeholders in written and oral form, including electronic media, using positive interpersonal skills. Prior experience with dislocated workers, high risk populations and low-income persons age fifty-five years and older is essential. Skilled in facilitating groups, writing resumes and working with diverse populations is essential. Have fluency in Microsoft Office software and other relevant software. Case management experience is essential. Requires a minimum of 2 years experience in Workforce Development or career counseling. Knowledge of CalJOBSSM system. Must be detail oriented and have the ability to write clear, concise, professional case notes. Must be able to read and write effectively to follow and understand procedures and communicate necessary information (excellent organizational skills). Must be flexible, reliable, dependable and able to work in TEAM environment. Ability to use good judgment, interview techniques and interpersonal skills. Must be able to commute thought Los Angeles County to different host worksites and AJCC locations.
Physical Requirements/Working Conditions
Will work in an office or classroom environment. May be required to work some evenings and an occasional weekend day. Must be able to operate standard office equipment. Requires traveling to various business and other work sites.
Preferred BA or 3 or more years of related experience. Bilingual in Spanish or other community based language is preferred
Bilingual in Spanish or other community based language.