Job Description and Duties:
Conduct eligibility determination to enroll Veterans into various programs (WIOA, HVRP, etc.) Provide comprehensive case management including career assessment, transferable skills assessment, employment and training plan development, job development, and referrals to other social service programs (as needed). Coach Veterans on appropriate civilian and business workplace culture. Facilitate job readiness workshops. Research career paths that would utilize Veterans’ existing skills. Assist clients in writing targeted resumes. Responsible for client progress and job placement/wages/retention. Track client data in internal and State databases through data entry and comprehensive case notes. Must meet contract goals for job placement, training completion, and job retention. Develop working relationships with other agencies that provide services to Veterans. Will also work as part of a team in developing new grants and funding opportunities. Other duties assigned as needed for the efficient operation of the Center/Program. Must meet weekly, monthly, quarterly & yearly program goals as set by Program Supervisor. Outreach may be required in various parts of the Greater Los Angeles area to recruit eligible Veterans, and spouses for all JVS SoCal Veterans’ programs.
Qualifications and Position Requirements:
Must have a passion to work and connect with Veterans. A strong customer service and counseling expertise with the ability to multi-task is required. Must have excellent communication skills and the ability to write professional resumes utilizing client’s military and non-military transferable skills. Must know and understand active duty military life, the labor market, technology-based career search methods, social media, employer and business needs and requirements. Needs to understand and teach the value of networking. Timeliness and attention to detail are essential. Must take initiative; must think outside the box and at the same time be able to work as part of a team towards unit goals. Knowledge of WIOA common measures and requirements are very helpful. Proficient in Microsoft office products including Outlook, Word, Excel and Power Point. Must be assertive, friendly and willing to work flexible hours to meet objectives and goals.
Will work in an office environment, travel to employer and client work sites. May be required to work some evenings and an occasional weekend day. Must be able to operate standard office equipment.
Physical Requirements/Working Conditions
Must be able to operate standard office equipment including MS Office and travel other offices.
BA or BS degree in Social Work, Career Counseling or other related fields (may be substituted with experience. Three or more years of experience working with priority populations.
Background and experience in Case Management and/or Career Counseling. Veterans are strongly encouraged to apply. Prior WIOA and/or HVRP work experience.