The West LA Program Manager (PM) supports and manages the operations and fulfillment of the City WIOA and related grants.

Essential Duties & Responsibilities:

The PM oversees the LA City staff. This involves but is not limited to effective supervision, onboarding, reviewing, approving timesheet, time off requests, and reviewing timesheet allocations. The PM regularly monitors performance and provides coaching for performance improvement and development; recommends compensation and provides other rewards as appropriate to recognize performance; and recommends disciplinary action, up to and including termination, to address performance deficiencies, if necessary. The PM will contribute to mentoring, coaching and evaluating staff which includes an onboarding plan for each new team member.

The PM ensures that the WIOA Adult/DW, LARCA, and LAX programs are compliant with applicable federal, state and local regulations and requirements, grant program and JVS guidelines, policies and procedures to accomplish successful program delivery and management. The PM understands all program parameters including eligibility criteria, WIOA common measures, and best practices.
The PM will attend the Rapid Response sessions for LA City.

The PM will develop a Training strategy that utilizes data from two years performance on training courses and training providers with the goal of maximizing placements with the combined (WLA County, City, Vets and SoLA) budget of ~$1.5M in funds. The PM will ensure the ITA’s are done in compliance with the various contracts. This training strategy will involve developing training providers in high growth sectors that commit to placements in key sectors such as Security and Truck Driving. Currently the Center has American Trading Academy as a model training provider with an 85% placement rate in the Security field. The PM is responsible for the tracking spreadsheets, knowing how much money has been obligated and spent in the Adult, DW, LARCA, and LAX budgets at any given time.

The PM will also work as part of a team in developing new grants and funding opportunities.

The PM may serve as spokesperson and represent JVS and/or AJCC in the community.

PM will track program data in internal and State databases to drive results across programs.

The PM will oversee the LA City Career Coaches to ensure compliance with contract requirements as well as provide guidance and Best Practices to the Coaches to ensure the Program goals are met.

The PM will perform other assignments as necessary.


  • BA or 4 or more years of related experience preferred.
  • Background and experience in DOL funded projects, WIOA preferred and/or Career Counseling.

Qualifications and Position Requirements:

  • Requires strong communication and leadership skills.
  • Timeliness and attention to detail are essential and knowledge of WIOA common measures and requirements are essential.
  • Must have initiative and at the same time be able to work as part of a team.
  • Proficient in Microsoft office products and virtual communication tools such as TEAMS and Zoom.
  • Must be assertive, friendly and willing to work flexible hours to meet objectives and goal.
  • The PM must possess leadership qualities including but not limited to taking initiative and inspiring subordinates to reach their full potential

Physical Requirements/Working Conditions:

Will work in an office environment, with local travel. This is an exempt position and will require evening and weekend work. Must be able to operate standard office equipment.

JVS SoCal is an Equal Opportunity and Affirmative Action Employer.

Email resume and cover letter to . Subject line: WLA Program Manager

About JVS SoCal:

Founded in 1931, JVS-SoCal is a nonprofit, non-sectarian social service agency, providing job training, career services, mentoring and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve dignity and economic independence through sustainable employment. JVS SoCal currently serves 40,000 to 50,000 clients annually at over 20 locations throughout Southern California, including Los Angeles, Riverside, San Bernardino, and Orange Counties.