The primary function and purpose of this position is to enable youth to find employment, as well to be able to deliver job readiness workshops to economically disadvantaged youth in subject matters associated with gaining employment and becoming self-sufficient.
Essential Duties & Responsibilities:
- Youth Business Services Representative will coach and assist clients in overcoming barriers to employment, will assist with filling applications, preparing for interviews, coaching on job search strategies. Provide supportive services to youth for barrier removal. The Youth BSR develops employment opportunities primarily through recruitment and working closely with Career Coaches in finding employment for job ready youth.
- Youth Business Services Representative will develop connections with the business community for the purpose of obtaining information about job openings and matching uncovered job opportunities with youth skills and qualifications. The Youth Business Service Representative will initiate, maintain, and develop employer relationships with the purpose of placing youth in employment. Will make between 10-20 cold calls per week to perspective employers. Conduct presentations to various groups/businesses as it pertains to job placement goals and partner agencies.
- Youth Business Services Representative will outreach to businesses to execute worksite agreements for work experience/work based learning services, on-the-job training (OJT) opportunities, and direct placement. Conduct Worksite Orientation, safely walkthrough, execute agreements, assist employers with developing training plan based on job needs/job description, and complete other necessary documentation. Process reimbursement of wages to employer for OJT services.
- Youth Business Services Representative will conduct two (2) Youth Resource/Job Fair event and two (2) monthly recruitments, at minimum. Oversee event planning from inception to completion, including creating flyer, securing venue, outreaching to employers, inviting/registering transitional aged youth, provide surveys to employers, partners, and youth for feedback of event, follow-up with employers on hired candidates, and obtain verifications of employment.
- Youth Business Services Representative will enter all services provided to employers by creating employer accounts, recording services, case noting on the CalJOBS system, including submission on non-ETPL service provider requests. Update Youth Portal on timely manner with any new employers that are interested in becoming a host worksite.
- Youth Business Services Representative may lead Transitional Aged Youth World of Work (TAY WOW) training addressing the issues of preparing for and getting employment based on a curriculum developed for the program. Must have sensitivity to an array of issues program participants.
- Youth Business Services Representative will facilitate Los Angeles Performance Pilot Program LAP3 monthly partner meetings to network and partner with other local youth agencies to provide wrap-around services to disconnected youth for housing, mental health and well being, post-secondary education, and employment opportunities. Attend other related youth community meetings for AJCC representation and collaborations.
- Youth Business Services Representative will develop new partnerships to enhance and leverage youth resources in the local area to support youth in achieving their IEP goals, such as developing/enhancing partnerships with post secondary educational institutions, military offices, and training providers. Outreach to training providers in high growth industries for training services and employment opportunities.
- Youth Business Services Representative will be required to meet weekly and monthly deadlines and goals, serve as a role model for youth, meet with program participants on a daily basis, contact employers and refer participants to jobs matched with their skills and aspirations, follow up with employers and collaborating agencies.
- Youth Business Services Representative may perform administrative tasks, such as preparing demographics/performance measure reports, updating computerized data system, and provide evaluation of youth needs and compare with employer needs.
- Youth Business Services Representative will conduct, host, and lead virtual events, including job fairs, recruitments, and other events using programs such as MS Teams, Zoom, and/or other virtual platforms.
- Youth Business Services Representative will maintain al caseload, determine eligibility, provide case management including activity service codes, OAS/IEP, credential attainments, measurable skills gains, assessments, uploading documentation, and case noting. Assist with processing timesheets, payroll, and distribute checks. Must provide 2 substantial services per month to youth on caseload. Provide referral to training services, post secondary education, military recruitment referral, and/or permanent employment. meet contract goals for job placement, training completion, and job retention.
- Other duties assigned as needed for the efficient operation of the Center/Program. Must meet weekly, monthly, quarterly and yearly program goals as set by Program Supervisor. Must attend any state, county, local, or company trainings or meetings.
Qualifications & Requirements:
- Proven track record in business-to-business sales in a performance driven occupation. Must have experience in sales, recruitment, staffing agency, workforce development, case management, or related. Ideally, a minimum of two years experience in Workforce Development or career counseling. Knowledge of CalJOBS system very helpful. Demonstrated track-record of collaborating in teams. Requires excellent communication skills both verbal and written. Requires the ability to understand labor market information and employer requirements. Must be very comfortable and have the ability to cold call, network and open new business. Public speaking and presentations are mandated. Must be highly organized, detail orientated and work within time restraints and deadlines. Work flexible hours, early morning, evenings and weekends may be required. Knowledge of WIOA common measures and requirement area plus. Proficient in Microsoft office products including Outlook, Work, Excel and PowerPoint. Must be assertive, friendly and willing to work flexible hours to meet objectives and goals.
- Demonstrated experience communicating effectively with stakeholders in written and oral form, including electronic media, using positive interpersonal skills. Prior experience “at-risk” or “high-risk: populations is helpful. Skill in facilitating groups, writing resumes and working with diverse population is useful. Have fluency in Microsoft Offices software and other relevant software.
- Must be detail oriented and have the ability to write clear, concise, professional case notes. Must be able to read and write effectively to follow and understand procedures and communicate necessary information (excellent organizational skills). Must be flexible, reliable, dependable and able to work in TEAM environment. Ability to use good judgment, interview techniques and interpersonal skills.
- Bilingual in Spanish or other community-based language.
Physical Requirements / Working Conditions:
- Will work in an office environment, travel to employer and client worksites.
- May be required to work some evenings and an occasional weekend day.
- Must be able to operate standard office equipment.
- Requires traveling to various business and other work sites.
JVS SoCal is an Equal Opportunity and Affirmative Action Employer.
About JVS SoCal:
Founded in 1931, JVS SoCal is a nonprofit, non-sectarian social service agency, providing job training, career services, mentoring and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve dignity and economic independence through sustainable employment. JVS SoCal currently serves 40,000 to 50,000 clients annually at over 20 locations throughout Southern California, including Los Angeles, Riverside, San Bernardino, and Orange Counties.